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The following franchise areas are available. If you would be interested in any of these please contact our Head Office on 0860 08 08 08.
• Tzaneen
• Bloemfontein
• Vereeniging
• Swaziland
THE BENEFITS OF FRANCHISING |
WHO ARE THE SPECIALISTS? |
THE BENEFITS OF BEING PART OF THE SPECIALISTS |
THE SPECIALISTS FRANCHISE OPPORTUNITIES |
THE SPECIALISTS FRANCHISE PACKAGE |
APPLICATION FORM |
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STATEMENT OF LIABILITIES |
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We are expanding our international network, and are looking for additional Franchisees to join our network of existing successful Franchisees.The ideal candidate should be professional, enthusiastic and nurture a strong desire to manage a profitable business aimed at exceeding customer expectations.
Do you know such a person? We would appreciate it if you could refer any interested parties to us.
We have existing business opportunities in various parts of Southern Africa.
- The Benefits of Franchising
- Who are The Specialists?
- The Benefits of being part of The Specialists
- The Specialists Franchise Opportunities
- The Specialists Franchise Package
"I can change. I can live out my own imagination. I can tie myself to my limitless potential instead of my limiting past. I can become my own first creator." |
Steven Covey - 7 Habits of
Highly Effective People |
Franchising has today become the fastest growing vehicle for businesspeople to establish themselves in the corporate environment in South Africa.The Franchising concept is growing at a phenomenal rate in South Africa, and for the following very important reasons:
- It takes a lot of risk out of starting a venture.
- Income security and professional back-up are ensconced in the concept.
- Franchisees benefit from the established brand name, marketing and advertising support, a proven blueprint and coordinated systems and procedures .
- Franchising has been endorsed by The Department of Trade and Industry as a means of empowering and assisting new business people.
- There are currently over 21,000 franchises operating in South Africa as more and more people are foresaking their traditional corporate career paths in favour of the entrepreneurial opportunities franchising provides.
"If you work for money, you will always be poor. If you make money work for you, you will become wealthy" |
Company Background:
The Specialists was established in 1978 and today we offer services through our National Network spread across Southern Africa.
Our Mission:Our mission of The Specialists is to create wealth for our people by bringing value to the Market Place.
Our objective is to satisfy our clients needs through high quality service, excellent products and real value for money.
We are attuned to our customers needs and we are willing to go out of our way to protect their environment. We specialise in satisfied customers. Our Winning Recipe:The success of our Franchise Network is based on the following elements:
- Our Attitude: We believe that success only follows when one implements a Win-Win Relationship in all your business dealings. Success is based on long term relationships.
- Our People: The greatest asset of any organization rests in its people. We understand this principle and concentrate our efforts in growing their value to the market place.
- Our Value System: We understand that life is only a series of results. To achieve the results we desire we have to first deserve those results.
- Our Brand Name: Our brand names Pest Control Specialists and Cleaning Specialists are very powerful. Our name implies that we are in a class of our own. We are unique. We offer our clients complete peace of mind, due to dealing with a National Professional group of companies.
- Our Services: Our services compliment each other, resulting in a cross pollination of services with our customers.
- Our Business Systems: The long term success of any business depends on the implementation of sound Business Systems. We have perfected our systems over the last 28 years.
- Our Marketing Systems: To ensure a steady supply of customers, it is critical that effective marketing is carried out on a continuous basis. Our tested Marketing Systems (which includes a Monthly Marketing Calendar) ensure our success.
We have built a very proud history over the past 30 years, resulting in a winning recipe that we have been duplicating and refining ever since.
Being part of Cleaningl Specialists holds some very definite benefits and advantages, some of which are listed below:
FEATURE |
BENEFIT |
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Franchised Organisation |
- Receive a successful, winning recipe for managing a profitable business. No need to re-invent the wheel.
- Tried and tested methods in terms of administration, sales, marketing and human resources.
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National Organisation with
Corporate Identity. |
- National marketing done by Franchisor. (i.e. Yellow Pages,Trad Journals, Exhibits, etc)
- Franchisees have backup of a national organisation.
- Provides your customers with peace of mind.
- Nationally recognized brand and image.
- Able to service national and regional customers.
- World Wide Website.
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Multi-Service Provider |
- Benefit from the 'cross-pollination' of our various services.
- 'One-stop shop' for customers.
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The Specialists Training Academy |
- Sales and Marketing Training.
- New product training.
- Management and Financial training
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Marketing Expertise |
- Cost saving opportunities with Yellow Pages
- Marketing material design and group production.
- 30 Years experience designing correct "marketing mix".
- Marketing tools provided.
- Shared database for marketing.
- Practical "Marketing Manual" provided to all Franchisees.
- Website design and advertising.
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Administrative Expertise |
- A proven package for debtors, stock, accounting, cash book, etc.
- Full training and support.
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Management Expertise |
- Franchisor support with Business Plan, Human Resources, Financial management.
- Franchisees are kept abreast with latest legal and business requirements in our fast changing world.
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Technical Division |
- All branded products (i.e. stationery) are supplied.
- Uniforms supplied.
- Vehicle decals supplied.
- No need to keep large stocks of stationery and uniforms.
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National Helpline Number |
- Affords customers easy access.
- Customer Care Program builds customer loyalty.
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Strong 'Supplier Support' Infrastructure |
- Years of strong relationships with suppliers affords Franchisees access to professional support from suppliers.
- Special deals/discounts negotiated
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Corporate Head Office |
- Instills Franchisees with a sense of pride and 'belonging'.
- Projects professional image to customers.
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'The Specialists family' |
- Over 30 years of focusing on a win-win' relationship has made being a Franchisee of Cleaning Specialists family' a highly prized privilege.
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"Not so long ago when I was a student in college, just flying an airplane seemed a dream. But that dream turned into a reality". |
C. Lindbergh |
The Winning Recipe that The Specialists have perfected and duplicated over the past 20 years consists of the following:
- A Business Plan
- An Administration Package
- A Sales and Marketing Plan
- A Training Plan
- A Corporate Identity
The success of any business is dependant on a clearly defined BUSINESS PLAN, with definite goals and objectives, financial disciplines and specific marketing activities. In this regard, The Specialists assist all franchisees in the following ways:
a. A Specific Business Plan:
- Each franchisee is viewed on merit and a specific Business plan as per the enclosed example is devised.
- The Business Plan is reviewed on a regular basis to ensure the goals and objectives are met.
b. Financial Management:
Franchisees are assisted with the following elements of financial management so as to ensure that their business is and remains profitable:
- Financial training.
- Budgeting and Target Setting. Cash flow forecasting. Income statement analysis.
c. Legal Requirements:
Franchisees are assisted and guided in terms of the following Legal requirements:
- Value Added tax registration and returns.
- P.A.Y.E. requirements.
- U.I.F.
- Regional Services Levy
- Skills Development Act.
- COID
- Public Liability
" If you can actually count your money, then you are not really a rich man" |
Paul Getty |
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An effective Administration Package allows franchisees to focus on growing their turnover and profits in the knowledge that the administration in their office is well taken care of.
Comprehensive and on-going training is provided to ensure that this vital aspect of your business is taken care of.
Marketing in The Specialists is not a department because we believe that it is the responsibility of every member of The Specialists team to create and keep customers. Our marketing strategy therefore has two focal points namely:
- THE CREATION OF DEMAND FOR OUR PRODUCTS AND SERVICES and
- THE RETENTION OF OUR CUSTOMERS.
In order to accomplish this our Sales and Marketing Plan has the following elements:a) YELLOW PAGES ADVERTISING:
- Pest Control advertise in every Yellow Pages directory in South Africa, making us one of the biggest advertisers in this directory.
- All advertising material are designed and placed by us.
- Because of economies of sale, larger and more prominent advertisements can be negotiated, with direct benefits for individual franchisees.
b) WHITE PAGES ADVERTISING:
- We are listed in bold in all White Pages directories.
c) PAMPHLET DISTRIBUTION:
- Franchisees are assisted with the design and production of pamphlets for their particular services.
- All branches are required to distribute a minimum number of pamphlets per week.
d) "NEXT-DOOR MARKETING" PAMPHLETS
- "Next-door Marketing" Pamphlets are produced by Head Office for Franchisees to be distributed at every job. The benefits include:
e) INTERNET ADVERTISING ON OUR WORLD WIDE WEBSITE
f) OTHER ACTIVITIES:
- Professional brochures for all our divisions are designed and produced by the company.
- Diaries, Desk pads, Calendars and all other marketing material to create brand loyalty of customers are produced by us.
g) CUSTOMER CARE PROGRAMME:
- Our Customer Care Policy requires that all customers are phoned within 24 hrs to ensure their satisfaction.
- In addition to this, customers are invited to contact us on our National Help Line should they wish to discuss any matter with us.
We realize the importance of gaining and keeping customers. For this reason RELATIONSIONSHIP MARKETING is and will always be the mainstay of all our marketing efforts. |
Training is one of the pillars upon which our success has been built. The Specialists Training Academy is therefore instrumental in providing inter alia, the following training.
a) SALES AND MARKETING:
- Selling Successfully over the Telephone.
- Dynamics of Creative Selling
- Selling 2000
- Relationship Marketing
b) TECHNICAL TRAINING:
- Supplier resources are utilized so as to provide the best training on the latest products.
c) ADMINISTRATION AND COMPUTER TRAINING:
- Trained staff provide day to day training on all our systems.
- In addition, comprehensive manuals are available at branch level.
d) TRAINING PROGRAMME:
- Training material on a variety of topics are downloaded to branches regularly for in-house training.
- National training takes place at our National Conventions which are held at least once a year.
e) INITIAL TRAINING:In order to ensure that new franchisees and their key staff are familiar with our systems and procedures and the correct selling techniques, a comprehensive 5 day training program is presented to them before becoming operational.
In addition to this, Franchisors Management staff will assist new franchisees with the proper launch of their business from day one.
"Give a man a fish and he will remain hungry. Teach a man how to fish and he will become self sufficient" |
The strong Corporate Identity developed by Pest Control Specialists consists of the following branded material:
a) STATIONARY:
- Letterheads
- Job Cards
- Employment Contracts
- Compliment Slip
- Presentation Folders
b) MARKETING MATERIAL:
- Business Cards
- Telephone Indexes
- Diaries
- Calendars
- Desk Pads
- Company Brochures
- Pamphlets
- Yellow Pages Advertising
- Display Material (Pop-Up Banners; Pull-Up Banners, etc.)
a) CORPORATE CLOTHING AND SIGNS:
- All uniforms
- Vehicles Decals
- Office signs
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